Pluralism and Systems Thinking:

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Please maintain social distance and wear masks. Stay safe and Always keep on learning… In case you missed it, my last post was The Contingency and Irony of Systems and Cybernetics Thinking:

The Contingency and Irony of Systems and Cybernetics Thinking:

In today’s post, I am using the ideas of the great American pragmatist philosopher, Richard Rorty. Rorty’s most famous work is Contingency, Irony and Solidarity. Rorty as a pragmatist follows the idea of an anti-essentialist. This basically means that there is no intrinsic essence to a phenomenon. Take for example, the idea of “Truth”. The general notion of Truth is that it can be found independent of human cognition. Rorty points out that this idea is not at all useful.

Rorty states:

Truth cannot be out there – cannot exist independently of the human mind – because sentences cannot so exist, or be out there. The world is out there, but descriptions of the world are not. Only descriptions of the world can be true of false. The world on its own – unaided by the describing activities of human beings – cannot.

The suggestion that truth, as well as the world, is out there is a legacy of an age in which the world was seen as the creation of a being who had a language of his own.

A key idea that Rorty brings up is the contingency of language. We may see language as this wonderful thing that enables us to communicate. Rorty describes language as contingent. This means that language is actually something we invented rather than discovered. And that language is really a tool we use to describe what is around us and our ideas. It is contingent because it is historically and geographically based. It is also contingent because we are engaged in language games, and meaning is an emergent phenomenon from our language games. This idea of language games is inspired by Ludwig Wittgenstein. If we see language as contingent, then we can prepare ourselves to not fall prey to the idea that truth is out there in the world, and that it is something that we can find. When we realize that language is contingent, we stop believing in dogmas and doctrines stipulated to us. We stop asking questions such as “What is it to be a human being?” Instead we ask, “What is it to inhabit a twenty first century democratic society?”

The idea of contingency slowly reveals us that sentences are no longer important. We should focus on vocabularies. Rorty explains that vocabularies allow us describe and re-describe the world. It is a holistic notion. When the notion of a “description of the world” is moved from the level of criterion-governed sentences within language games to language games as wholes, games which we do not choose between by reference to criteria, the idea that the world decides which descriptions are true can no longer be given a clear sense. It becomes hard to think that, that vocabulary is somehow already out there in the world, waiting for us to discover it. Languages are made rather than found, and truth is a property of linguistic entities (sentences).

As a pragmatist, Rorty’s view is that language, and in turn vocabulary, is a tool that is useful in a particular context. It does not have an intrinsic nature on its own because it is contingent on us, the users. Rorty wonderfully explains this as – the fact that Newton’s vocabulary lets us predict the world more easily than Aristotle’s does not mean that the world speaks Newtonian.

Another idea that Rorty proposes is that of the final vocabulary. Rorty says that we all have final vocabularies. All human beings carry about a set of words which they employ to justify their actions, their beliefs, and their lives. These are the words in which we formulate praise for our friends and contempt for our enemies, our long-term projects, our deepest self-doubts and our highest hopes… It is “final” in the sense that if doubt is cast on the worth of these words, their user has no noncircular argumentative recourse. Those words are as far as he can go with language; beyond them there is only helpless passivity or a resort to a force. A small part of a final vocabulary is made up of thin, flexible, and ubiquitous terms such as “true,” “good,” “right,” and “beautiful. ” The larger part contains thicker, more rigid, and more parochial terms, for example, “Christ,” “England,” “professional standards,” “decency,” “kindness,” “the Revolution,” “the Church,” “progressive,” “rigorous,” “creative.” The more parochial terms do most of the work.

Let’s look at what we have discussed so far and look at systems thinking. Pragmatism is not foreign to systems thinking. The pioneer of soft systems approach, C. West. Churchman was a pragmatist. He advised us that systems approach starts when we view the world through the eyes of another. The general commonsense view of systems is that they are real, and everyone sees the “system” objectively which helps to address the problem. The “system” can be drawn and described accurately. The system can be optimized to achieve maximum performance. This is the “hard systems” approach which utilizes a mechanistic view. However, as we start applying the pragmatist ideas we have looked at, we start to challenge this. “Systems” are not real entities but mental constructs by an observer to aid in understanding of a phenomenon of interest. “Systems” no longer become a necessity, but become contingent on the observer constructing it. When one says that the “healthcare system” is broken, we no longer look at the sentence in isolation, but rather we start looking at the vocabularies. The idea of contingency brings the non-objective nature of reality into the front. How one sees or experiences something depends on his or her contingency and their final vocabulary. From this standpoint, a system has nothing that the observer does not put into it. The intrinsic nature of a system is actually the properties assigned by the observer and contingent on his or her final vocabulary.

Similar ideas are present in Cybernetics and Systems Thinking:

We exist in language using language for our explanations- Humberto Maturana 

The environment as we perceive it is our invention. – Heinz von Foerster

If contingency of language is an issue, then how does one do systems thinking then? Here I will introduce another idea from Rorty. This is the idea of an “ironist”. Rorty said:

I shall define an “ironist” as someone who fulfills three conditions : ( 1 ) She has radical and continuing doubts about the final vocabulary she currently uses, because she has been impressed by other vocabularies, vocabularies taken as final by people or books she has encountered; (2) she realizes that argument phrased in her present vocabulary can neither underwrite nor dissolve these doubts ; (3 ) insofar as she philosophizes about her situation, she does not think that her vocabulary is closer to reality than others, that it is in touch with a power not herself. Ironists who are inclined to philosophize see the choice between vocabularies as made neither within a neutral and universal metavocabulary nor by an attempt to fight one’s way past appearances to the real, but simply by playing the new off against the old.

Rorty adds:

The ironist spends her time worrying about the possibility that she has been initiated into the wrong tribe, taught to play the wrong language game. She worries that the process of socialization which turned her into a human being by giving her a language may have given her the wrong language, and so turned her into the wrong kind of human being. But she cannot give a criterion of wrongness. So, the more she is driven to articulate her situation in philosophical terms, the more she reminds herself of her rootlessness by constantly using terms like “Weltanschauung,” “perspective,” “dialectic,” “conceptual framework, “historical epoch,” “language game,” “redescription,” “vocabulary,” and “irony.”

From a second order Cybernetics standpoint, the idea of an ironist is self-referential. The observer is aware of their final vocabulary. Moreover, they are aware that their final vocabulary is perhaps incomplete or incorrect. They are historicist in the sense they understand that their language is contingent based on the time, place and society they were born into. They are also aware that others do not share their vocabulary. From this standpoint, what they can do is to seek understanding and ask leading questions to expose others to their contingencies of their vocabulary. They understand that truth is a function of agreement within language games. They don’t look at sentences in isolation, but at vocabularies in a holistic fashion. They realize that ideas are dynamic and do not have a fixed essence because vocabularies themselves are dynamic. They are open to changing their vocabularies without the fear of going against ideas they once held on to. They understand in a pragmatist sense that all models are wrong but the practical question is how wrong do they have to be to not be useful. (George Box)

I will finish with a quote from Fredrich Nietzsche:

“Truths are illusions about which one has forgotten that this is what they are; metaphors which are worn out and without sensuous power; coins which have lost their pictures and now matter only as metal, no longer as coins.”

Please maintain social distance and wear masks. Stay safe and Always keep on learning…

In case you missed it, my last post was Cybernetic Explanation, Purpose and AI:

Cybernetic Explanation, Purpose and AI:

In today’s post, I am following the theme of cybernetic explanation that I talked about in my last post – The Monkey’s Prose – Cybernetic Explanation. I recently listened to the talks given as part of the Tenth International Conference on Complex Systems. I really enjoyed the keynote speech by the Herb. A. Simon award winner, Melanie Mitchell. She told the story of a project that her student did where the AI was able to recognize whether there was an animal in a picture or not with good accuracy. Her student dug deep into the AI’s model. The AI is taught to identify a characteristic by showing a large number of datasets (in this case pictures with and without animals). The AI is shown which picture has an animal and which picture does not. The AI comes up with an algorithm based on the large dataset.  The correct answers reinforce the algorithm, and the wrong answers tweaks the algorithm as needed with the assigned weights to the “incorrectness”. This is very much like how we learn. What Mitchell’s student found was that the AI is assigning probabilities based on whether the background is blurry or not. When the background is blurry, it is more likely that there is an animal in the picture. In other words, it is not looking for an animal, it is just looking to see whether the background is blurry or not. Depending upon the statistical probability, the AI will answer that there is or there is not an animal in the picture.

We, humans, assign the meaning to the AI’s output, and believe that the AI is able to differentiate whether there is an animal in the picture or not. In actuality, the AI is merely using statistical probabilities of whether the background is blurry or not. We cannot help but assign meanings to things. We say that nature has a purpose, or that evolution has a purpose. We assign causality to phenomenon. It is interesting to think about whether it truly matters that the AI is not really identifying the animal in the picture. The outcome still has the appearance that the AI is able to tell whether there is an animal or not in the picture. We are able to bring in more concepts that the AI cannot. Mitchell discusses the difference between concepts and perceptual categories. What the AI is doing is constructing perceptual categories that are limited in nature, whereas what we construct are concepts that may be linked to other concepts. The example that Mitchell provided was that of a bridge. For us, a bridge can mean many things based on the linguistic application. We can say that a person is able to “bridge the gap” or that our nose has a bridge. The capacity for AI, at this time at least, is to stick to the bridge being a perceptual category based on the context of the data it has. We can talk in metaphors that the AI cannot understand. A bridge can be a concept or an actual physical thing for us. For a simple task such as the question of an animal in the picture carries no risk. However, as we up the ante to a task such as autonomous driving, we can no longer rely on the appearances of the AI being able to carry out the task. This is demonstrated in the morality or ethics debate with regards to AI, and how it should carry out probability calculations in the event of a hazard. This involves questions such as the ones in the trolley problem.

This also leads to another idea that has the cybernetic explanation embedded in it. This is the idea of “do no harm”. The requirement is not specifically to do good deeds, but to not do things that will cause harm to others. As the English philosopher, John Stuart Mill put it:

That the only purpose for which power can be rightfully exercised over any member of a civilized community, against his will, is to prevent harm to others.

 This is also what Isaac Asimov referred to as the first of the three laws of robotics in his 1942 short story, Runaround:

  1. A robot may not injure a human being or, through inaction, allow a human being to come to harm.

The other two laws are circularly referenced to the first law:

2. A robot must obey the orders given it by human beings except where such orders would conflict with the First Law.

3. A robot must protect its own existence as long as such protection does not conflict with the First or Second Law.

The idea of cybernetic explanation gives us another perspective to purpose and meaning. Our natural disposition is to assign meaning and purpose, as I indicated earlier. We tend to believe that Truth is out there or that there is an objective reality. As the great Cybernetician Heinz von Foerster put it – “The environment contains no information; the environment is as it is”. Truth or descriptions of reality is our creation with our vocabulary. And most importantly, there are other beings describing realities with their vocabularies as well. I will finish with some wise words from Friedrich Nietzsche.

“It is we alone who have devised cause, sequence, for-each-other, relativity, constraint, number, law, freedom, motive, and purpose; and when we project and mix this symbol world into things as if it existed ‘in itself’, we act once more as we have always acted—mythologically.”

Please maintain social distance and wear masks. Stay safe and Always keep on learning…

In case you missed it, my last post was The Monkey’s Prose – Cybernetic Explanation:

The Monkey’s Prose – Cybernetic Explanation:

Imagine that you are on your daily walk in the park. You see a monkey on a park bench, busily typing away. You become curious as to what is happening. You slowly approach him from behind, and try to see what is being typed on the paper. Strange enough, what you see typed on the paper so far is legible prose; complete with grammar and semantics. What could be an explanation for this phenomenon?

This example was given by the great anthropologist cybernetician, Gregory Bateson. He used the example to explain “cybernetic explanation”, as he termed it. He said:

Causal explanation is usually positive. We say that billiard ball B moved in such and such a direction because billiard ball A hit it at such and such an angle. In contrast to this, cybernetic explanation is always negative… In cybernetic language, the course of events is said to be subject to restraints, and it is assumed that, apart from such restraints, the pathways of change would be governed only by equality of probability. In fact, the “restraints” upon which cybernetic explanation depends can in all cases be regarded as factors which determine inequality of probability If we find a monkey striking a typewriter apparently at random but in fact writing a meaningful prose, we shall look for restraints, either inside the monkey or inside the typewriter… Somewhere there must have been a circuit which could identify error and eliminate it.

Bateson’s use of the word “restraints” is comparable to “constraints”. Larry Richards notes that Bateson used the term “restraint” referring to the approach of Cybernetics as “negative explanation”, focusing on what is not desirable, rather than what is. When there are no constraints, we can say that all events are equally likely. If we have enough chances, we will see at least one event, where a monkey can type out a work of Shakespeare (sometimes referred to as Infinite Monkey theorem). But here, we are looking at cybernetic phenomenon where constraints are present, and they guide the outcome. In the case of the monkey’s prose, one possibility could be that the typewriter is programmed in such a fashion that no matter what key is pressed, a preprogrammed prose is generated. This would be an example of a circuit that Bateson referred to.

Let’s consider another example. Let’s say that every hour you take two measurements, measurement A and measurement B. What you find is that measurement A goes up and down, while measurement B remains fairly steady. From this dataset, what correlation can you determine between A and B? Without any additional knowledge, the general consensus would that there is no correlation between the two measurements. What if we consider the mechanism of a thermostat? The thermostat does not turn ON until the temperature goes outside a tight range. Only when the temperature goes outside the range does the thermostat turn ON. It maintains the internal temperature of the house based on how the external temperature impacts the internal temperature. In the example above, the external temperature was A and the internal temperature was B. Without a knowledge of thermostat, if we were given just the two datasets, we would not be able to see any connection between the two datasets. This idea is sometimes referred to Friedman’s Thermostat after the American economist, Milton Friedman.

The thermostat is a very basic example of cybernetic explanation. Even though, we may perceive that the thermostat’s goal is to maintain the room temperature at a constant value, the thermostat does not have a goal per se. It does not stay ON to ensure that the temperature is maintained at a constant value. Instead, it turns ON when the temperature goes outside a limit. The thermostat negatively “moves away” from the outside range value of the temperature and stays ON until it is inside a determined range. The thermostat acts only when it hits a constraint or it is guided by the restraint, to use Bateson’s language. It is not a movement towards a goal temperature of say 70 degrees F, but rather a movement away from a current temperature of say 68 degrees F. Larry Richards explained this wonderfully:

Any system with constraints appears to have a purpose as there are outcomes precluded from the set of possibilities. 

Another example we can consider is that of driving a car. When you drive a car, you apply gas or brake only when needed. You don’t steer the car to try to keep it running in a straight line. You engage when the car is moving towards the edges of your lane. To continuously work towards a goal requires high energy, and a person driving is not suitable for this.

This idea of cybernetic explanation brings forth valuable insights when we look at social systems such as an organization. Richards proposes that assigning or designing a purpose for a social system can lead to problems.

I suggest avoiding or suspending… the idea of purpose. The idea of teleological systems – that systems have a purpose first, with structure following – implies that systems are created or evolve to achieve a goal or objective.

The problem in Second Order Cybernetics arises when the observers/designers specify the purpose of their designs, giving conscious intent to their actions. Gregory Bateson (1972a, 1972b) warned of the dysfunctions of conscious purpose when the actions taken do not and cannot account for all the ecological circularities of the situation and the unanticipated consequences inherent in taking such actions. Yet, humans have needs, desires, preferences and values; we are self-aware of our actions and alternatives; and, we can act with intent to satisfy our needs and desires. To act without self-awareness of our desires and the possible consequences of our actions would be irresponsible. 

 Richards advises to look for present constraints that guide actions.

Specifying a set of constraints treats desires as a spatial concept, focusing attention on the states we wish to exclude from happening, leaving open a space of possible outcomes deemed currently acceptable. This approach is present-oriented, merging ends and means: the set of constraints that represent our desires and the actions we take to avoid what we do not want are here and now, and our evaluation of possible consequences is based on current best available knowledge. Our desires, actions and evaluations can change as we experiment, learn and change, making it important to be careful about excluding outcomes that could become useful as circumstances change. Treating desires as constraints and intention as an awareness of desires as constraints opens the door for an alternative to the consciousness of purpose about which Bateson was concerned.

The idea of cybernetic explanation and constrains raise the importance of dialogue amongst the coparticipants of the social realm. Rather than going after a narrow purpose, we may be better served if we can explore the space of constraints to identify conditions that promote outcomes that we desire. When we utilize a constancy of purpose, we are utilizing a narrow view that is not able to accommodate the various interpretations and desires of the many coparticipants of our social realm. Bateson viewed the pursuit of conscious purpose as being damaging to the very ecology that supports being human. (Klaus Krippendorff). Krippendorff came out with an Empirical Imperative to support this idea:

Empirical Imperative: Invent as many alternative constructions as you can and actively explore the constraints on their affordances.

I will finish with more wise words from Richards that provides further insights about cybernetic explanation:

If I know what I want and I know it is possible to achieve it, I do not need cybernetics—I just go and do what I need to do to achieve the outcome. However, when I only have a vague idea about what I want or do not want and I do not know how to pursue or avoid it in the current society, the vocabulary of cybernetics can be useful. Cybernetics is not about success and the achievement of goals; it is about the reconfiguration of constraints (resources) in order to make possible what was not previously possible, including the avoidance of what was previously inevitable. 

Please maintain social distance and wear masks. Stay safe and Always keep on learning…

In case you missed it, my last post was Complexity – Only When You Realize You Are Blind, Can You See:

Complexity – Only When You Realize You Are Blind, Can You See:

In today’s post, I am looking at the idea of complexity from a second order Cybernetics standpoint. The phrase “only when you realize you are blind, can you see”, is a paraphrase of a statement from the great Heinz von Foerster. I have talked about von Foerster in many of my posts, and he is one of my heroes in Cybernetics. There is no one universally accepted definition for complexity. Haridimos Tsoukas and Mary Jo Hatch wrote a very insightful paper called “Complex Thinking, Complex Practice”. In the paper, they try to address how to explain complexity. They refer to the works of John Casti and C. H. Waddington to further their ideas:

Waddington notes that complexity has something to do with the number of components of a system as well as with the number of ways in which they can be related… Casti defines complexity as being ‘directly proportional to the length of the shortest possible description of [a system]’.

Casti’s views on complexity are particularly interesting because complexity is not viewed as being intrinsic to the phenomenon. This is a common idea in Cybernetics, mainly second order cybernetics. There are two ‘classifications’ of cybernetics – first order and second order cybernetics. As von Foerster explained it, first order cybernetics is the study of observed systems, where the basic assumption is that the system is objectively knowable. The second order cybernetics is the study of observing systems, where the basic assumption is that the observer is included in the act of observing, and thus the observer is part of the observed system. This leads to second order thinking such as understanding understanding or observing observing. It is interesting because, as I am typing, Microsoft Word is telling me that “understanding understanding” is syntactically incorrect. This obviously would be a first order viewpoint. The second order cybernetics is a meta discipline and one that generates wisdom.

When we take the observer into consideration, we realize that complexity is in the eyes of the beholder. Complexity is observer-dependent; that is, it depends upon how the system is described and interpreted. If the observer is able to make more varying distinctions in their description, we can say that the phenomenon or the system is being interpreted as complex. In their paper, Tsoukas and Jo Hatch brings up the ideas of language in describing and thus interpreting complexity. They note that:

Chaos and complexity are metaphors that posit new connections, draw our attention to new phenomena, and help us see what we could not see before (Rorty).

This is quite interesting. When we learn the language of complexity, we are able to understand complexity better, and we become better at describing it, in a reflexive manner.

What complexity science has done is to draw our attention to certain features of systems’ behaviors which were hitherto unremarked, such as non-linearity, scale-dependence, recursiveness, sensitivity to initial conditions, emergence (etc.)

From this standpoint, we can say that complexity lies in the interactions we have with the system, and depending on our perspectives (vantage point) and the interaction we can come away with a different interpretation for complexity.

Heinz von Foerster remarked that complexity is not in the world but rather in the language we use to describe the world. Paraphrasing von Foerster, cognition is computation of descriptions of reality. Managing complexity then becomes a cognitive task. How well you can interact or manage interactions depends on how effective your description is and how well it aligns with others’ descriptions. The complexity of a system lies in the description of that system, which entirely rests on the observer/sensemaker. The idea that complexity is in the eyes of beholder is to point out the importance of second order cybernetics/thinking. The world is as it is, it gets meaning only when we assign meaning to it through how we describe/interpret it. To put differently, “the logic of the world is the logic of the descriptions of the world” (Heinz von Foerster)

The idea of complexity not being intrinsic to a system is also echoed by one of the pioneers of cybernetics, Ross Ashby. He noted – “a system’s complexity is purely relative to a given observer; I reject the attempt to measure an absolute, or intrinsic, complexity; but this acceptance of complexity as something in the eye of the beholder is, in my opinion, the only workable way of measuring complexity”.

The ideas of second order cybernetics emphasize the importance of observers. The “system” is a mental construct by an observer to make sense of a phenomenon. The observer based on their needs draw boundaries to separate a “system” from its environment. This allows the observer to understand the system in the context of its environment. At the same time, the observer has to understand that there are other observers in the same social realm who may draw different boundaries and come out with different understandings based on their own needs, biases, perspectives etc.

A phenomenon can have multiple identities or meanings depending on who is describing the desired phenomenon. Let’s use the Covid 19 pandemic as an example. For some people, this has become a problem of economics rather than a healthcare problem, while for some others it has become a problem of freedom or ethics. If we are to attempt tackling the complexity of such an issue, the worst thing we can do is to attempt first order thinking- the idea that the phenomenon can be observed objectively. Issues requiring second order approach get worse by the application of first order methodologies. The danger in this is that we can fall prey to our own narrative being the whole Truth.

As the pragmatic philosopher Richard Rorty points out:

The world does not speak. Only we do. The world can, once we have programmed ourselves with a language, cause us to hold beliefs. But it cannot propose a language for us to speak. Only other human beings can do that.

If we are to understand complexity of a phenomenon, we need to start with realizing that our version of complexity is only one of the many.  Our ability to understand complexity depends on our ability to describe it. We lack the ability to completely describe a phenomenon. The different descriptions that come about from the different participants may be contradictory and can point out apparent paradoxes in our social realm.

In complexity, if we are to tackle it, we need to have coherence of multiple interpretations. As Karl Weick points out, we need to complicate ourselves. By generating and accommodating multiple inequivalent descriptions, practioners will increase the complexity of their understanding and, therefore, will be more likely to match the complexity of the situation they attempt to manage. In complexity, coherence – the idea of connecting ideas together, is important since it helps to create a clearer picture and affords avoiding blind spots. This co-construted description itself is an emergent phenomenon.

In second order Cybernetics, there are two statements that might shed more light on everything we have discussed so far:

Anything said is said BY an observer. (Maturana)

Anything said is said TO an observer. (von Foerster)

A lot can be said between these two statements. The first points out that the importance of the observer, and the second points out that there are other observers, and we coconstruct our social reality.

Our descriptions are abstractions since we are limited by our languages. All our biases, fears, misunderstandings, ignorance etc. lie hidden in the “systems” we construct. We get into trouble when we assume that these abstractions are real things. This is the first order approach, where we are not aware that we do not see due to our cognitive blind spots. When we realize that all we have are abstractions, we get to the second order approach. We include ourselves in our observation and we start looking at how we make these abstractions. We also become aware of other autonomous participants of our social reality engaging in similar constructions of narratives. As we seek their understanding, we become aware of our cognitive blind spots. We realize that everything is on a spectrum, and our thinking of “either/or” is actually a false dichotomy.

At this point, Heinz von Foerster would say that we start to see when we realize that we are blind.

Please maintain social distance and wear masks. Stay safe and Always keep on learning…

In case you missed it, my last post was Causality and Purpose in Systems:

Causality and Purpose in Systems:

This is available as part of a book offering that is free for community members of Cyb3rSynLabs. Please check here (https://www.cyb3rsynlabs.com/c/books/) for Second Order Cybernetics Essays for Silicon Valley. The e-book version is available here (https://www.cyb3rsyn.com/products/soc-book)

Please maintain social distance and wear masks. Stay safe and Always keep on learning…

In case you missed it, my last post was The Conundrum of Autonomy in Systems:

The Conundrum of Autonomy in Systems:

This is available as part of a book offering that is free for community members of Cyb3rSynLabs. Please check here (https://www.cyb3rsynlabs.com/c/books/) for Second Order Cybernetics Essays for Silicon Valley. The e-book version is available here (https://www.cyb3rsyn.com/products/soc-book)

Wear a mask, stay safe and Always keep on learning…

In case you missed it, my last post was Copernican Revolution – Systems Thinking:

Copernican Revolution – Systems Thinking:

In today’s post, I am looking at “Copernican Revolution”, a phrase used by the great German philosopher, Immanuel Kant. Immanuel Kant is one of the greatest names in philosophy. I am an Engineer by profession, and I started learning philosophy after I left school. As an Engineer, I am trained to think about causality in nature – if I do this, then that happens. This is often viewed as the mechanistic view of nature and it is reliant on empiricism. Empiricism is the idea that knowledge comes from experience. In contrast, at the other end of knowledge spectrum lies rationalism. Rationalism is the idea that knowledge comes from reason (internal). An empiricist can quickly fall into the trap of induction, where you believe that there is uniformity in nature. For example, if I clapped my hand twenty times, and the light flickered each time, I can then (falsely) conclude that the next time I clap my hand the light will flicker. My mind created a causal connection to my hand clapping and the light flickering.

David Hume, another great philosopher, challenged this and identified this approach as the problem of induction. He suggested that we, humans, are creatures of habit that we assign causality to things based on repeat experience. His view was that causality is assigned by us simply by habit. His famous example of challenging whether the sun will rise tomorrow exemplifies this:

That the sun will not rise tomorrow is no less intelligible a proposition, and implies no more contradiction, than the affirmation, that it will rise.

Hume came up with two main categories for human reason, often called Hume’s fork:

  1. Matters of fact – this represents knowledge that we gain from experience (synthetic), and this happens after the fact of experience (denoted by posteriori). An example is – the ball is heavy. Thinking cannot provide the knowledge that the ball is heavy. One has to interact with the ball to learn that the ball is heavy.
  2. Relation of ideas – this represents knowledge that does not rely on experience. This knowledge can be obtained simply through reason (analytic). This was identified as a priori or from before. For example – all bachelors are unmarried. No experience is needed for this knowledge. The meaning of unmarried is predicated in the term “bachelor”.

All the objects of human reason or enquiry may naturally be divided into two kinds, to wit, relations of ideas, and matters of fact. Of the first kind are the sciences of Geometry, Algebra, and Arithmetic … [which are] discoverable by the mere operation of thought … Matters of fact, which are the second object of human reason, are not ascertained in the same manner; nor is our evidence of their truth, however great, of a like nature with the foregoing.

Hume’s fork stipulates that all necessary truths are analytical, the meaning is predicated in the statement. Similarly, knowledge regarding matters of fact indicate that the knowledge is contingent on the experience gotten from the interaction. This leads to further ideas such as – there is a separation between the external world and the knowledge about the world. The knowledge about the world would come only from the world through empiricism. One can view this as the human mind revolving around the world.

Immanuel Kant challenged the idea of Hume’s fork and came up with the idea of a priori synthetic knowledge. Kant proposed that we, humans, are bestowed with a framework for reasoning that is a priori and yet synthetic. Kant synthesized ideas from rationalism and empiricism, and added a third tine to Hume’s fork. Kant famously stated – That all our knowledge begins with experience there can be no doubt. Kant clarified that it does not follow that knowledge arises out of experience. What we come to know is based on our mental faculty. The mind plays an important role in our knowledge of the world. The synthetic a priori propositions say something about the world, and yet at the same time they say something about our mind.

How the world is to us depends on how we experience it, and thus the knowledge of the external world is dependent on the structure of our mind. This idea is often described as a pair of spectacles that we are born with. We see the world through this pair of spectacles that we cannot take off. What we see forms our knowledge of the world, but it is dependent on the pair of spectacles that is a part of us. Kant’s great idea is that our knowledge of the world does not conform to the world. Our knowledge of the world conforms not to the nature of the world, but to the nature of our internal faculties. To paraphrase Heinz von Foerster, we do not see the world as is, it is as we see it.

Nicholas Copernicus, the Polish astronomer, came up with a heliocentric view of the world. The prevalent idea at the time was that the celestial bodies, including the sun, revolved around the earth. Copernicus challenged this, and showed that the earth actually revolves around the sun. Kant, in a similar fashion, suggested that the human minds do not revolve around the world with the meanings coming into our minds. Instead, the world revolves around our minds, and we assign meanings to the objects in the world. This is explained wonderfully by Julie. E. Maybee:

Naïve science assumes that our knowledge revolves around what the world is like, but, Hume’s criticism argued, this view entails that we cannot then have knowledge of scientific causes through reason. We can reestablish a connection between reason and knowledge, however, Kant suggested, if we say—not that knowledge revolves around what the world is like—but that knowledge revolves around what we are like. For the purposes of our knowledge, Kant said, we do not revolve around the world—the world revolves around us. Because we are rational creatures, we share a cognitive structure with one another that regularizes our experiences of the world. This intersubjectively shared structure of rationality—and not the world itself—grounds our knowledge.

Systems:

We have assumed that the knowledge of the world, our cognition, conforms to the world. Kant proposes that all we have access to is the phenomena, and not the actual world. What we are learning is dependent on us. We use an as-if model to generate meaning based on our interaction with the external world. In this viewpoint, the systems are not real things in the world. The systems are concepts that we construct, and they are as-if models that we use to make sense of the phenomena. What we view as systems are the constructions we make and depends on our need for understanding.  

Alan Stewart uses a similar idea to explain his views on constructivism:

The fundamental premise of constructivism is that we humans are self-regulating organisms who live from the inside out. As a philosophical counterpoint to naive realism, constructivism suggests that we are proactive co-creators of the reality to which we respond. Underlying this concept is that perception is an active process in which we ‘bring forth distinctions’. It is our idiosyncratic distinctions which form the structure of the world(s) which each of us inhabits.”

I will finish with a great lesson from Alan Watts:

“Everything in the world is gloriously meaningless.”

To further elaborate, I will add that all meaning comes from us. From a Hume-ian sense, we are creatures of habit in that we cannot stop assigning meaning. From a Kant-ian sense we are law-makers, not law-discoverers.

From a Systems Thinking perspective, we have unique perspectives and we assign meanings based on this. We construct “systems” “as-if” the different parts work together in a way to have a purpose and a meaning, both of which are assigned by us. The meaning comes inside out, not the other way around. To further this idea, as a human collective, we cocreate an emergent phenomenal world. In this aspect, “reality” is multidimensional, and each one of us has a version that is unique to us.  

Stay safe and Always keep on learning…

In case you missed it, my last post was Hegel, Dialectics and POSIWID:

Shingo’s Whys:

Shigeo Shingo is one of my heroes in Industrial Engineering. He had a great mind that thrived on curiosity. In today’s post, I am looking at Shingo’s whys. This is in contrast to Taiichi Ohno’s 5Why method. Ohno’s 5Why method is one of the tools in Toyota Production System to get to the root cause. When you see a problem, you ask “why did that problem happen?” When you get an answer to that question, you then ask “Why did that problem#2 happen?” and so on until you get to the root cause. When you eliminate the root cause, the problem is solved. This approach assumes a direct and linear cause and effect relationship. And depending upon the user’s expertise and experience, you can get different results. A tool like 5Why is user-dependent and one-dimensional. It is appropriate for necessary causes; it may not be appropriate for sufficient causes. Its usefulness certainly diminishes as complexity increases.

Shingo’s Whys are not in relation to Ohno’s 5Whys, but another set of questions, 5W1H. The 5W1H questions are:

  1. Who
  2. What
  3. Where
  4. When
  5. Why
  6. How

These questions are the levers you can push to further our search for answers. It is said that the origin of these questions goes back to the great Aristotle (Source: Aristotle’s Nicomachean Ethics as the Original Locus for the Septem CircumstantiaeMichael. C. Sloan). Another source where the idea of the 5W1H was stated clearly is from Thomas Aquinas:

For in acts we must take note of who did it, by what aids or instruments he did it (with), what he did, where he did it, why he did it, how and when he did it.

 The idea of 5W1H was also made famous by Rudyard Kipling:

I keep six honest serving-men

(They taught me all I knew);

Their names are What and Why and When

And How and Where and Who.

The usefulness of this simple framework is also illustrated in the Job Methods program from the Training Within Industry initiative:

Shingo viewed these as the five elements of production. He noted them as:

  1. What? (object of production)
  2. Who? (subject of production)
  3. How? (method of operation)
  4. Where? (space of production)
  5. When? (time of production)
  6. Why? (applies to all the five elements noted above)

In a simple example of producing a medical swab, perhaps the five elements of production are:

  1. What is to be produced? – the medical swab
  2. Who is producing it? – machines or workers
  3. How are we producing it? – the different operations the process goes through from raw materials to the end sterile product
  4. Where are we producing it? – space utilization; this includes the storage area at incoming, the QC lab for inspection, the storage area for inventory, the clean room for actual production, and again the storage area at the end.
  5. When? – this includes the duration and timing.

Shingo teaches us to ask “Why” to each of the five elements of production (Shingo’s whys):

  1. Why do we need this object?
  2. Why do we require this subject?
  3. Why use this kind of method?
  4. Why this kind of space utilization?
  5. Why this kind of time?

He brilliantly explained:

The five elements of production just make up the status quo. If we want to improve the present situation, we must direct the question “why?” at each one of those elements repeatedly and relentlessly.

The obvious question this would lead to is whether we can ask a “Why?” question to the “Why?” itself. I will leave this question for the reader to ponder. The questioning with “why?” gets to the actual purpose behind the reasoning or rationale of a decision. It is an effective way to get to meta-analysis, a second-order activity.

Final Words:

Shigeo Shingo learned the ideas of making improvements from another giant, Lillian Gilbreth. Shingo learned from Ken’ichi Horigome, who learned from Jiro Kakuka. Jiro Kakuda learned the concepts and techniques of improvement at Gilbreth’s institute in the United States. Shingo wonderfully summarized the Gilbreth approach as (the emphasis is mine):

  1. Analyze the facts in detail
  2. Pursue work goals by asking the question “why?” at least three times
  3. Bear in mind that there are several means to any one goal
  4. Identify the “one best way” to perform the task in the present circumstances

A keen student of Toyota Production System can identify the inspirations of continuous improvement in the steps detailed above. I will finish with wonderful words of wisdom from Shingo.

Time is merely a shadow of motion. Supervisors frequently put pressure on plant workers to speed up their work, to get jobs done more quickly. Yet simply working faster – without improving the motions that take up the time – will not speed things up in the final analysis. Time is merely a shadow of motion, and no matter how much we may complaint about shadows, nothing will happen unless we deal with the substance – motion – that throws the shadow.

Stay safe and Always keep on learning…

In case you missed it, my last post was Lillian Gilbreth’s Synthesist: